General terms and conditions of sale

These general terms and conditions of sale (the “Terms”) govern the distance sale, through the website www.rallypov.it (the “Site”), of the packages of the direct-sale crowdfunding campaign “Dakar 2027” (the “Campaign”) and the collection of free donations in support of the Campaign.

The Terms apply to contracts concluded between M@trix s.r.l. Unipersonale and natural persons acting for purposes outside their trade, business, craft or profession (the “Consumer” or “Buyer”), under the Italian Consumer Code (Legislative Decree no. 206 of 6 September 2005) and Legislative Decree no. 70 of 9 April 2003 on electronic commerce.

The Site is not a crowdfunding platform run by a third party: the Campaign is organised directly by M@trix s.r.l. Unipersonale, which is the only seller of the packages and the only recipient of the donations. Each purchase is therefore a distance sales contract with deferred delivery, concluded directly with the Seller.

Before placing an order, please read carefully the Terms, the Right of withdrawal page, the Shipping and returns page and the Privacy policy, which form part of the Terms.

In these Terms:

• Seller or M@trix: M@trix s.r.l. Unipersonale, owner of the Site and of the Rally POV trademark;
• Buyer or Consumer: the natural person who buys a Package or makes a Donation for purposes outside any trade or profession;
• Campaign: the direct-sale crowdfunding campaign “Dakar 2027” presented on the Site, through which M@trix funds the participation of the Rally POV project in the 2027 Dakar Rally;
• Package (or “reward”): one or more physical goods offered for sale on the Site at a fixed price as part of the Campaign (for example calendar, mug, t-shirts, limited-quantity motorcycle number plate);
• Donation: a money contribution of a freely chosen amount in support of the Campaign, which does not entitle the donor to any goods or services;
• Name on the crate: the symbolic thank-you described in section 8;
• Contract: the distance sales contract concluded between the Seller and the Buyer through the Site;
• Estimated delivery date: the period in which the Seller expects to ship the Packages, stated on each Package page;
• Consumer Code: Italian Legislative Decree no. 206 of 6 September 2005, as amended.

The Site is run by, and the Packages are sold by:

M@trix s.r.l. Unipersonale
Registered office: Via Pianette 61, 25064 Gussago (BS), Italy
VAT number and tax code: IT04069100982
REA number: BS-585947
Email: info@rallypov.it
Certified email (PEC): matrix@lapec.pro

The “Rally POV” trademark and the contents of the Site belong to M@trix s.r.l. Unipersonale. This information is also provided under article 7 of Legislative Decree 70/2003 and article 49 of the Consumer Code.

The presentation of the Packages on the Site is an invitation to make a purchase offer. The order sent by the Buyer is a contractual offer.

To order, the Buyer: chooses one or more Packages (or enters the Donation amount); enters the shipping and payment details; chooses the payment method; declares, by ticking a box that is not pre-ticked, that they are at least 18 years old; declares, by ticking a box that is not pre-ticked, that they have read and accept the Terms; confirms the order with the “Order with obligation to pay” button, as required by article 51(2) of the Consumer Code. Before confirming, the Buyer can check and correct the data entered.

Before the order, the Site shows the main characteristics of each Package and the Estimated delivery date (on the Package page), the total price including VAT and the shipping costs (in the cart and at checkout). If a Package is excluded from the right of withdrawal, we state it on the Package page and at checkout, before the order is sent.

The Contract is concluded when the Buyer receives the order confirmation at the email address provided; it is sent without delay after payment. The order confirmation contains the order summary, the Terms, the information on the right of withdrawal and the model withdrawal form, and is the confirmation of the Contract on a durable medium (article 51(7) of the Consumer Code and article 13 of Legislative Decree 70/2003).

The Seller may decline an order, informing the Buyer and refunding any amount already paid straight away, if: a limited-quantity Package is sold out; the payment fails; the shipping details are clearly wrong or incomplete; the published price contains an obvious clerical error.

The Contract is concluded in Italian. The English, French, Spanish and German versions are courtesy translations: in the event of any discrepancy the Italian text prevails. Please keep the order confirmation; the Seller stores concluded Contracts for the periods stated in the Privacy policy.

Package prices are in euro and include Italian VAT. The price is the same for every destination.

If a struck-through price appears next to a reduced price, the struck-through price is the lowest price applied in the 30 days before the reduction (article 17-bis of the Consumer Code).

Shipping costs are not included in the Package price and depend on the destination country. They are calculated and shown in the cart and at checkout before the order is confirmed. The total price shown when you order is what you pay.

For shipments outside the European Union, any customs duties, import taxes and clearance fees are not included in the price or in the shipping costs and are payable by the recipient, as explained on the Shipping and returns page.

You can pay by:

• credit or debit card, through Stripe;
• PayPal.

Payment data are processed directly by Stripe and PayPal on their systems: the Seller does not receive or store full card details. The full amount (Packages and shipping) is charged when you order, even though shipping takes place after the Campaign closes (section 6).

The order confirmation email summarises the purchase and the amounts paid. If you need an invoice, ask for it at info@rallypov.it, stating the order number and your billing details.

The Packages are sold as part of the “Dakar 2027” Campaign, which funds the participation of the Rally POV project in the 2027 Dakar Rally. The Buyer is informed that:

• the sale of the Packages is a direct sale with deferred delivery: the Packages are produced and shipped after the Campaign closes, on the Estimated delivery date stated on each Package page, indicatively between April and May 2027;
• the Estimated delivery date is the agreed delivery period under article 61 of the Consumer Code; any change is communicated to the Buyer by email with the new expected date;
• some Packages (for example the motorcycle number plate) are available in limited quantities, stated on the Package page; once sold out, the Package can no longer be bought;
• buying a Package does not give any share, stake, economic right or voting right in the Rally POV project, nor any right over the sporting results or the content produced during the 2027 Dakar Rally.

If the Seller does not deliver the Packages by the Estimated delivery date, the Buyer may ask the Seller in writing to deliver within an appropriate additional period. If delivery does not take place within that period either, the Buyer may terminate the Contract and obtain without delay a refund of all sums paid, without prejudice to compensation for damages (article 61 of the Consumer Code).

If, for reasons not attributable to the Seller, the Rally POV project does not take part in the 2027 Dakar Rally, the Packages already bought are still produced and delivered, because they are goods sold and not contributions tied to the event.

Besides the Packages, the Site lets you make a Donation of a freely chosen amount, starting from the minimum stated on the Campaign page. With a Donation you do not buy goods or services and you receive no physical reward. As a symbolic thank-you you can ask for the Name on the crate (section 8), on the same terms as those who buy a Package and at no extra cost.

Donations use the same checkout as purchases: the age declaration, the email confirmation and the payment rules of section 5 apply.

Refund of a Donation. You can ask for a full refund of a Donation within 14 days of payment, without giving a reason, using the online “Withdraw from the contract” function or by writing to info@rallypov.it. The Seller refunds within 14 days of the request, using the same means of payment. The rules of section 8 apply to the Name on the crate. After 14 days the Donation is not refundable, except for obvious errors in the amount reported to info@rallypov.it, which the Seller assesses in good faith.

Donations are received by M@trix s.r.l. Unipersonale, a limited company: they are not charitable gifts to a non-profit body and do not entitle you to any tax deduction or relief.

Name on the crate. Anyone who supports the Campaign, with a Package or with a Donation, can enter at checkout a name (their own or one they choose) to be written on the Malle Moto crate that travels with the Rally POV project at the 2027 Dakar Rally. It is an optional symbolic thank-you: it concerns the crate of the project motorcycle, not the goods delivered to the Buyer, which remain standard goods. For this reason it does not make the Packages “goods made to the consumer’s specifications or clearly personalised” under article 59(1)(c) of the Consumer Code and does not limit the right of withdrawal.

The name must be entered at checkout by the date shown on the Campaign page and next to the name field: after that date the crate leaves and the name can no longer be added. The Seller may refuse names, words or expressions that are offensive, discriminatory, unlawful or infringe third-party rights, as well as unauthorised trademarks or trade names; in that case it contacts the Buyer to agree an alternative. The Seller chooses size, position, font and colour of the name according to the space available and the sporting regulations. The name is not guaranteed to stay on the crate for the whole race (for example if the crate is damaged or replaced).

The name written on the crate can be seen by anyone who sees the motorcycle and therefore appears in the photos and videos published by Rally POV during and after the 2027 Dakar Rally. Do not enter information you do not want to make public.

Name on the crate and withdrawal. If you withdraw from the Contract, or ask for the refund of a Donation, before the crate has been decorated, the name is not written. If the name has already been applied, it stays on the crate. We remind you of this at checkout, next to the name field, before payment. The Seller never deducts any amount from the refund for the Name on the crate.

Designs and sizes. For Packages with t-shirts, the Buyer chooses the design and size of each t-shirt at the time of purchase, from those listed on the Package page. Choosing from standard designs and sizes is not a personalisation of the goods. After the order is confirmed, the choices can be changed only by agreement with the Seller and before shipping.

The Packages are shipped by courier to the address entered by the Buyer in the order, in Italy and abroad. Indicative delivery times, running from the date the rewards are shipped and not from the order date, are: Italy 24/72 working hours; Europe 3-6 working days; rest of the world 7-15 working days. Methods, costs, tracking and the handling of problems are described on the Shipping and returns page.

Under article 63 of the Consumer Code, the risk of loss of or damage to the goods passes to the Buyer only when the Buyer, or a third party designated by the Buyer other than the carrier, takes physical possession of the goods. Until delivery the Seller is responsible.

On delivery, check that the parcel is intact and report any damage, tampering or missing items as explained on the Shipping and returns page.

The Consumer may withdraw from the Contract for the purchase of Packages, without giving any reason and without penalty, within 14 days of the day on which they, or a third party designated by them other than the carrier, receive the goods (or the last item, for separate deliveries), under articles 52 et seq. of the Consumer Code. The Consumer may also withdraw before delivery, and therefore during the Campaign or while waiting for shipment.

The simplest way is the online “Withdraw from the contract” function, reachable from the link at the bottom of every page of the Site: enter your order number and email, confirm with the “Confirm withdrawal” button and you immediately receive a receipt, on screen and by email, with the content of your statement and the date and time. You can also withdraw by email, certified email (PEC), letter or with the model form.

The procedure, the model withdrawal form, the return of the goods, the refund and any exceptions (article 59 of the Consumer Code) are described on the Right of withdrawal page, which forms part of these Terms. Section 7 applies to Donations.

All goods sold on the Site are covered by the legal guarantee of conformity under articles 128 to 135-septies of the Consumer Code. The Seller is liable for any lack of conformity existing at the time of delivery which becomes apparent within two years of delivery.

In the event of a defect, the Consumer is entitled, at their choice, to repair or replacement of the goods free of charge, unless the chosen remedy is impossible or would impose disproportionate costs compared with the other. If repair or replacement is not possible or is not carried out within a reasonable time or without significant inconvenience, the Consumer is entitled to a proportionate price reduction or to termination of the Contract, within the limits of articles 135-bis et seq. of the Consumer Code. Termination is not available for minor defects.

Unless proven otherwise, defects that become apparent within one year of delivery are presumed to have existed at delivery. The action to enforce defects not fraudulently concealed by the Seller is time-barred twenty-six months after delivery.

To claim under the guarantee, write to info@rallypov.it with the order number, a description of the defect and, if possible, photographs. The Seller replies with instructions; the cost of returning defective goods is borne by the Seller. The guarantee does not cover defects due to improper use, normal wear, accidental damage or work done after delivery. Slight differences in colour or finish compared with the images on the Site, due to screens or printing processes, are not a lack of conformity if the goods match their description.

The Seller is not liable for delays or non-performance due to unforeseeable circumstances, force majeure or events beyond its reasonable control (for example strikes, transport disruptions, measures by the authorities, natural disasters, prolonged shortage of raw materials). The Buyer’s right to terminate the Contract and obtain a refund under section 6 and article 61 of the Consumer Code remains unaffected.

The Seller is not liable for failed delivery caused by a wrong or incomplete address given by the Buyer, by failure to collect a parcel held by the courier, or by refusal to pay the duties and import taxes due in the destination country (section 5 and the Shipping and returns page).

Package images are illustrative; prototypes or renderings are marked as such on the Package page.

Nothing in these Terms excludes or limits the Seller’s liability where the law does not allow it, nor the mandatory rights granted to the Consumer by the Consumer Code. Clauses that conflict with these rights do not apply; the others remain valid.

The personal data provided for the order, payment, shipping and the Name on the crate are processed by M@trix s.r.l. Unipersonale, as controller, under Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003, to perform the Contract, to meet tax and legal obligations and, only with the data subject’s consent, to send communications about the Campaign.

Payment data are processed by Stripe and PayPal as independent controllers. The data needed for delivery are shared with the courier. The name entered for the crate becomes public as explained in section 8. Full information on processing, retention periods and the data subject’s rights (access, rectification, erasure, restriction, portability, objection, complaint to the Italian Data Protection Authority) is in the Site’s Privacy policy.

These Terms and the Contracts concluded through the Site are governed by Italian law, in particular the Consumer Code (Legislative Decree 206/2005), Legislative Decree 70/2003 and, for anything not covered, the Italian Civil Code.

If the Buyer is a Consumer resident or domiciled in Italy, any dispute falls under the jurisdiction of the court of the Consumer’s place of residence or domicile (article 66-bis of the Consumer Code).

If the Buyer is a Consumer resident in another EU Member State, the choice of Italian law does not deprive them of the protection of the mandatory rules of the country where they habitually reside (article 6 of Regulation (EC) 593/2008 “Rome I”), and they may bring proceedings before the courts of their country of residence (Regulation (EU) 1215/2012). For Consumers resident outside the EU, the applicable mandatory rules remain unaffected.

For complaints or requests about an order, write to info@rallypov.it stating the order number. The Seller replies within 14 working days and seeks an amicable solution.

A Consumer whose complaint has not been resolved may refer it to an alternative dispute resolution (ADR) body listed by the competent authorities (articles 141 et seq. of the Consumer Code), for example the conciliation services of the Italian Chambers of Commerce. The Seller does not adhere to any ADR body, except where adherence is mandatory by law.

The European ODR platform for online dispute resolution has not been operational since 20 July 2025 (Regulation (EU) 2024/3228). For cross-border disputes the Consumer can contact, free of charge, the European Consumer Centre of their country (ECC-Net).

The Consumer’s right to go to the competent court (section 14) always remains.

The Seller may amend these Terms, in particular to bring them into line with new rules or with changes to the Campaign. Amendments are published on the Site with the new version date.

Each order is governed by the Terms in force when the order is sent, which are sent with the order confirmation. Later amendments do not apply to Contracts already concluded. You can print or save the Terms from this page at any time.

For information about orders, the Campaign or these Terms:

M@trix s.r.l. Unipersonale
Via Pianette 61, 25064 Gussago (BS), Italy
Email: info@rallypov.it
Certified email (PEC): matrix@lapec.pro